In this episode, our host Mike Nelson interviews Kris Brunelle, owner and CEO of White Glove Janitorial Service! He may be the executive at the helm, but Kris still does cleaning, team-building and managing along with his salesmanship duties. The key words to his success? Experience, and Teamwork! How have these things helped his small startup thrive this past year? You’ll have to listen to this episode to find out!
00:21 – Introductions
01:12 – Applying Experience to the Job
03:17 – White Glove: Origins
06:51 – There’s ALWAYS Going to Be Dirt!
08:39 – How to Make Money? Do Something Nobody Else Wants to Do!
11:42 – Profit is Not a Bad Thing!
12:51 – Being a Good Boss
13:58 – The Power of the Internet
15:07 – My Web Coach
17:18 – Don’t Have the Skill? Hire Somebody!
18:27 – Trust in Your Team
20:38 – After One Year… Seven Employees, Company Car!
23:07 – The Illusion of Security: Choose Your Set of Problems
24:19 – The Wind in our Sales: Making Friends
26:33 – When You’ve Got to Say No
27:29 – Hanging Out: The Residential Side
30:02 – You Don’t Have to Jump Into Business Ownership Headfirst!
31:24 – Exotic Meats… Aren’t That Good
31:49 – How to Get in Touch: We Do Great Work!
33:00 – Closing Remarks
