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Brookfield Renewable Expands Footprint

On Tuesday, Sept. 13, Brookfield hosted a ribbon cutting at 407 Big Bay Road. Joining their leadership and operators were representatives of the Warren-Washington IDA, Warren County Economic Development Corporation, the Adirondack Chamber of Commerce, as well as state and local officials.

QUEENSBURY — Building upon their investment in New York State, Brookfield Renewable has expanded their footprint in Warren County by relocating their national control center to Queensbury from Marlborough, Massachusetts.

In addition to more than doubling the size of its workforce, Brookfield has made a multimillion-dollar investment in a new facility adjacent to the current office. Brookfield, which employs a staff of 35 people at an office at 399 Big Bay Road, has built a new office to house 50 new jobs in operations, project management, information technology and regulatory compliance

Operators will monitor 140 hydroelectric dams situated across the United States, as well as wind, solar and battery storage sites. Activity at the control center requires staffing 24 hours a day and seven days a week to ensure that power generation remains consistent.

“Expanding our operations here in Queensbury was certainly the best decision for Brookfield. Having the control center in the same location as staff working at our original office on Big Bay Road will enable us to integrate the national system control center employees into a regional office with other personnel and duties,” said National System Control Center Senior Director Tony Zarrella.

Zarrella also noted that the new location will foster a synergy with his operators and field operations, will enhance recruitment and advancement opportunities, and promote a better work-life balance within the workforce. 

Zarrella continued, “This community provides quality of life benefits that are second to none.”

To assist with the relocation, the Warren-Washington Industrial Development Agency approved a $513,000 incentive package including $210,000 in sales tax exemptions and a $303,000 property tax savings over 10 years.

Job listings will be posted on Indeed.com, said Stakeholder Relations Manager Mark Luciano. Anyone interested in learning more about the positions or the company can visit brookfieldrenewableus.com.

August 2022 DBA Filings

Warren County

Mystic Tea Reiki & Readings – Michelle Carrington, 4 Oak St. Warrensburg, NY 12885

Masterlink – Kyle Esposito, 10 Barber Ave. Queensbury, NY 12804

Clean Cut Landscape & Property Maintenance – Richard Collodi, 17 Connor Dr. South Glens Falls, NY 12803

JLABs Childcare Center – Jenna Brand, 14 Bonner Dr. Queensbury, NY 12804

Rob’s Remodeling – Robert Angier, 107 Middle Rd. Lake George, NY 12845

Lakeside Woodworks – Michael Wickham, 120 Sagamore Dr. Lake Luzerne, NY 12846

Upstate Edge – Kevin Hicks, 158 South St. Glens Falls, NY 12801

SE Lamby Enterprise, LLC – Steven E. Lamby, 3029 Lakeshore Dr. #1, Lake George, NY 12845

Jeremiah Ladd – Jeremiah Ladd, 27 Maida Dr. Lake Luzerne, NY 12846

MH Construction – Matthew Hanchett, 29 Main St. South Glens Falls, NY 12803

First Response Solutions – Ashley Rivers, 7 D Finch Way Queensbury, NY 12804

Smith Brook Press – Edward Smith, 222 Diamond Point Rd. Diamond Point, NY 12824

Smak’d Shop – Manuel Mosley, Samuel McGriff, 171 Bay St. Suite 4, Glens Falls, NY 12801

Glens Falls Liquor – Paul T. Ortiz, 14 Hudson Ave. Glens Falls, NY 12801

JL Mechanic Services – Josh Lafond; 2776 State Rt. 28 North Creek, NY 12853

The 518 Lash Guru – Javen Laustrup, 18 Ridge St. Glens Falls, NY 12801

RJ’s Drywall – Richard J. Webster, 6 Madison St. Glens Falls, NY 12801

The Mobile Automotive Diagnostic Mechanic – Bianca Cullen, 86 Library Ave. Warrensburg, NY 12885

Liberty Graphics of GF – Mikaela Bailey, 53 Hudson Ave. Glens Falls, NY 12801

Camp Locust – Reisha Thissell, 5 Back To Sodom Rd. North Creek, NY 12853

ADK Driving School – Jeanne Dion, 12 Harrison Ave. Glens Falls, NY 12801

Emily Irene Art – Emily Graham, 343 Shaw Hill Rd. Adirondack, NY 12808

Outer Peace – Benjamin Sauberman, 60 Hubbell Dr. Lake Luzerne, NY 12846

WASHINGTON COUNTY

New Moon Healing – Amber M. Bergman, 10 Lacrosse St (Entrance A, Suite 3), Hudson Falls, NY 12839

Time to Graze – Priscilla Alves, 73 Dibble Ln, Granville, NY 12832

Kingsway Christian Academy – Jason LaPierre, 273 Green Barn Rd, Hudson Falls, NY 12839

Fig Leaf Restorations – Michael Alan Chretien II, 23 Lincoln St, Hudson Falls, NY 12839

ADK Paint and Prime – Dillion Paddock, 18 McCrea St Apt 3, Fort Edward, NY 12828

Ginger Roots Garden – Shawn M. Constantineau, 214 Samantha Dr, Fort Edward, NY 12828

JM and Sons Excavation and Demolition – Patricia Guilder, 1342 Holcombville Rd, Whitehall, NY 12887

Real Deal Seal – Clara Martindale, 19 Taylor St Apt C, Fort Edward, NY 12828

Bates Absolute Steam Cleaning – David M. Bates, 99 South Williams St, Whitehall, NY 12887

Susan Gentner Visual Arts – Susan L. Meacham, 240 Kingsbury Rd, Hudson Falls, NY 12839

AB Nutrition – Samantha Becker, 132 Broad St, Schuylerville, NY 12871

Michele Ruland LCSW – Michele M. Ruland, 170 Langley Hill Rd, Greenwich, NY 12834

Glens Falls Hospital’s New CEO Focus is On Patients

Glens Falls Hospital has a new President and CEO, Paul Scimeca. Scimeca, 59, has spent 33 years working for the hospital and has held the interim role of President and CEO since January 1st. He began his career with Glens Falls Hospital in the communications department in 1989. In 1989, gas prices were 97 cents a gallon and George H. W. Bush was sworn in as president.  

Scimeca has taken over the leadership position from Dianne Shugrue who held the position for 14 years. She held this top position during challenging times. During her tenure the hospital faced a fiscal crisis brought on by erroneous billing and the CoronaVirus Pandemic. It was also during her tenure that Glens Falls hospital became affiliated with Albany Med. Shugrue was praised by her colleague Dr. Chris Mason, the President of Glens Falls Medical staff, in an article posted on the hospital website, “It is said that smooth seas do not make skilled sailors. Diane Shugrue is a skilled sailor.” Shugrue retired December 31, 2021.

Scimeca, who has a calming and friendly demeanor, explains why he spent his career at the hospital. “The culture here is incredible.  It is a reflection of the community’s deep concern for doing the best for the patients.” He said, during an interview on September first. Scimeca has found the work to be fulfilling and career opportunities were available. “It has been a tremendous place to make my career. It’s an organization that is evolving and developing.” 

Scimeca balances the weight of the responsibility of his office. “Regardless of the job that you have at the hospital, at the end of everything there is a patient. It is a privilege to take care of that patient and take care of the community.”

He remains conscious of the needs of the community. “The industry is evolving and significant changes are happening every day.” Two and a half years into the pandemic, Scimeca sees the need for some fine tuning. “The Emergency Department is our front door. We need to provide the right environment for both caregivers and patients. Mental health is a big part of that for both the staff and the patients.” He said. The 43 bed Emergency Department takes care of more than 46,000 patients annually. 

Scimeca was an unanimous choice of the Glens Falls Hospital Board of Governors.

Making a Pointe to Take New Leaps

Looking for that perfect extracurricular opportunity for your little one? Have you been dancing for years and are looking for a new perspective? Lead instructor and owner Alexis Williams of Turning Pointe Dance Studio has the perfect place for you!

Located in Granville, New York, Turning Pointe Dance Studio offers a variety of classes for ages 2-18. Focusing on tap and ballet for youngsters (two to five years old), adding in Jazz for those in first grade and up, and finally offering pointe, hip hop, and Irish step for those further into their dancing journey, TPDS has a little bit for everyone. The studio even offers a parent and toddler class for those wishing to introduce their little ones to the magical world of dance!

Alexis Williams, a lifelong dancer, has been cultivating her love of the arts since the young age of 3 years old. Training in tap, ballet, jazz, lyrical, contemporary, pointe, and Irish dance throughout her career, it is safe to say that she is someone who has tried it all and has absolutely loved it. Williams, knowing for a long time that opening her own studio was a dream of hers, finally took the plunge and she couldn’t be happier with the results!

“What I learned from this experience above all else is to just take the leap! If I didn’t take the chance to follow this dream and open my own studio, I would never have realized the need in my own community for offerings like this,” said Williams.

Alexis (owner) with the float from the 4th of July parade.

Outside of the studio, Williams is a proud mother of an active 15-month-old. Williams said that she “hopes to instill the love of dance in her early on. Maybe one day even pass this place down to her. Time shall tell soon enough though, as I enroll her in the parent-toddler class this fall!”

For all of those wishing to connect with Williams and TPDS, Registration can be completed for 2022-2023 on their website at https://turningpointe10.wixsite.com/website via Facebook or by calling 518-796-1631! 

Top: Charlotte Williams (Alexis Williams’ (owner) daughter). Right: Avery Roberts.

Left: Greg supporting their award at the parade.

Middle: From 4th of July parade in Poultney, VT. They won Business Who Best Depicts the Organization. 

Right: Stella Kazakis, one of their 5 year old dancers from Fair Haven, VT.

July 2022 DBA Filings

WARREN COUNTY

Bombard Racing – Floyd Bombard Jr., 23 Seward St. Queensbury, NY 12804

Pawsitively Styled by Sarah – Sarah Somerville, 63 Quaker Rd. Queensbury, NY 12804

Sarina’s Spoiled Pets – Sarina Cole, 63 Quaker Rd. Queensbury, NY 12804

Blooming Sunflower Boutique – Kristen McCartin, 1059 State Rt. 149 Fort Ann, NY 12827

Connie Sushi – Lee Chong Wai, 190 Quaker Rd. Queensbury, NY 12804

North Country Detailing – James Duell, 774 State Rt. 9 Pottersville, NY 12860

Beeunique Creations – Mikayla Hunt, 428 Gailey Hill Rd. Lake Luzerne, NY 12846

Persons Property – Michael Persons, 255 Glen Athol Rd. Athol, NY 12885

Epic Cleaning Company – Caitlynne Sims, 9a Traver St. Glens Falls, NY 12801

Lady Shine’s Cleaning Company – Leticia Bain & Peggy Bain, 115 Saratoga Ave. South Glens Falls, NY 12803

WASHINGTON COUNTY

Bromo’s Services – Nickolas Bromirski, 169 State Route 372, Cambridge, NY 12816

Charming Construction and More – Marsha Darrah, 4767 State Route 40, Argyle, NY 12809

Deadwood Acres – Stephanie & Ryan Munger, 56 Tripoli Rd, Hudson Falls, NY 12839

Dustin’s RV Repair – Dustin M. Guetti, 44 Gates Ave, Fort Edward, NY 12828

Hidden Valley Custom Cabins and Sheds – Mary D. Jameson, 85 Hidden Valley Rd, Fort Edward, NY 12828

Hogan’s Tavern – Kristin Irish, 42 Old Schuylerville Rd, Greenwich, NY 12834

MD Enterprise – Matthew Delucca, 27 1st Ave, Whitehall, NY 12887

A1 Auto – Elizabeth Gaulin, 5 Martindale Ave, Hudson Falls, NY 12839

Shine Hill Farm – Nancy Anne Heckett, 335 County Route 19, Fort Ann, NY 12827

Hunny’s Beauty Lounge – Robin Sorrell, 128 Broadway, Fort Edward, NY 12828

Macaroni Kid Adirondacks NY – Andrea Kelley, 395 Hills Pond Rd, Whitehall, NY 12887

Maid For You Maintenance – Cathleen Jo Proulx, 17 Taylor St, Fort Edward, NY 12828

Christine’s Cleaning – Christine A. Harrington, 6092 State Route 22, Salem, NY 12865

Vad’s Steam Cleaning – Eric, Jason, and Roni Vadnais, 40 Sweet Rd, Argyle, NY 12809

Washington County Dairy Supply – Richard P. Lane III, 4415 State Route 22, Salem, NY 12865

Turning Pointe Dance Studio – Alexis Williams, 10 Columbus St, Granville, NY 12887

Big Sham’s Diesel and Auto – Kevin R. Wertheim, 233 Mosquito Swamp Rd, Greenwich, NY 12834

June 2022 DBA Filings

Warren County

Rondack Property Management – Ronda Dunkley, 167 Park Rd. Johnsburg, NY 12843

Clearview Windows – Evan VanTassell, 160 A Cooper St. Lake George, NY 12845

Just Brenda – Brenda Birsett, 118 Quaker Rd. Queensbury, NY 12804

Robinson Lawn Care – Christopher Robinson, 200 Hudson St. Johnsburg, NY 12843

Asa Adirondack & Adirondack Tiny Homes-  Christine Powers, 372 Bartman Rd. Baker Mills, NY 12811

Young Harvest Bakery – Lisette Young, 20 Herald Dr. Queensbury, NY 12804

Mulligan Consulting Partners – Marjorie Mulligan, 7 Hiland Springs Way Apt. C Queensbury, NY 12804

Cleanr Home Cleaning Service – Jamie Wold, 190 South St. Apt 2 Glens Falls, NY 12804

MKD Drafting – Barbara Davidson, 416 Landon Hill Rd. Chestertown, NY 12817

The Officiant – Maria Pelton, 28 Davis St. Glens Falls, NY 12801

C. Pierson Digital – Cody Pierson, 16 Ryan Ave. Queensbury, NY 12804

Bolton Buzz Bolton Pops – Eliza DeRocker, 4960 Lake Shore Dr. Bolton Landing, 12814

Jackson Baker Productions – Jackson Baker, 52 Sunny West Ln. Lake George, NY 12845

Fashion Follies – Lori Arpey & Lisa Caringi, 58 Orville St. Glens Falls, NY 12801

Justy- Joe Charters 2 – Joe Greco, 376 Canada St. Lake George, NY 12845

Monroe Family Farm & Equipment Repair – James Monroe & Tonya Monroe, 1531 Schroon River Rd. Warrensburg, NY 12885

S&G Properties – Greg Leibi & Tanya Leibi, 320 Big Boom Rd. Queensbury, NY 12804

Zack’s Drive-In – David Madden, 150 River St. Hudson Falls, NY 12839

Washington County

North Country Tree Surgeons – Lawrence Nolan, 215 Wates Hill Rd. Eagle Bridge, NY 12057

Express Sealcoating – Donald Brilyea, 3306 State Rt. 4 Hudson Falls, NY 12839

Northern Nebo Services – Thayer Douglas, 338 Lake Nebo Rd. Fort Ann, NY 12827 

Boston Blues – Nina Blackmer, 1278 Farley Rd. Hudson Falls, NY 12839

Beauty Landscaping – Peter Hodgkinson, 172 Main St. Salem, NY12865

Lil Bit of Everything – Stephanie Weaver, Deborah Brammer & Jasmine Brammer, 668 County Rt. 49 Cossayuna, NY 12823

Lindsay Property Management – Paul Lindsay, 4526 Willett Blvd. Katskill Bay, NY 

Northeast Property Maintenance and Sealcoating – Kaydon Warner, 5491 State Rt. 40 Argyle, NY 12809

Life Finded Coaching – Erin Boggan, 4 Ford Ave. Cambridge, NY 12816

Bovidae Bath Co. – Maeve Gallaghar, 8395 State Rt. 40 Hartford, NY

Curtis James Parker Art – Curtis James Parker, 89 Poultney Apt #3 Whitehal, NY 12887

Cozy Hollow Electric – Michael Barbur Jr., 162 Cozy Hollow Rd. Greenwich, NY 12834

Dan Lynch – Dan Lynch, 56 Oak St. Hudson Falls, NY 12839

Eastman Tire Services – Kyle Eastman, 82 Coon Ln. Salem, NY 12865

Bartholomew Mills – Hugh & Tonya Bartholomew, 2358 Coach Rd. Argyle, NY 12809

The Busy Bee Florist – Krystal Ann Krystal, 1 Park Pl. Cambridge, NY 12816

Gingerich Variety – Harvey Gingerich, 45 Robertson Rd. Argyle, NY 12809

Jon’s Cleaning Service – Jon Paul Whible, 17 Union St. Hudson Falls, NY 12839

NMF Enterprises – Nathan French, 440 County Rt. 42 Fort Edward, NY 12828

Probate: When and How to Avoid It

PROBATE.

Most of you reading this article have likely heard this word many times before, but what does it actually mean?  In New York, probate is the process of formally petitioning the local Surrogate’s Court to accept a deceased person’s Last Will and Testament and officially appoint an executor for the estate.  Depending on the situation, the complexity and cost of probate proceedings can range from fairly simple and inexpensive to extremely complicated and costly.  In this article I will list some common red flags that may foreshadow a difficult probate, and I will describe some planning methods to avoid the need to probate.

One of the most common misconceptions I hear when I first meet with a client who was named as executor in a Will is that he or she has automatic authority to act according to the instructions contained in the Will.  This is not true.  An executor has no authority to act when the Will creator dies until such Will is admitted by Surrogate’s Court and the Court issues a document referred to as “Letters Testamentary” officially appointing the Executor.  This is the probate process.  Before a Court accepts the Will and issues Letters Testamentary, the following requirements must be satisfied:

These are the general requirements but depending on the situation and local rules there may be other requirements as well.

As you can begin to imagine, the probate process can be very expensive, lengthy, and difficult in certain situations. The following is a list of common situations where the probate process may be particularly complicated:

  1. The complete class of closest living heirs is unknown and/or so remote that names and contact information for all members is unknown and/or very difficult to ascertain.  Sometimes the available information can be so scarce that a genealogist may need to be hired to recreate the family tree and locate all members of the class of closest living heirs. This can be lengthy and expensive.
  2. The Will creator intends to disinherit a member of the class of closest living heirs or designate unequal distributions among such group of individuals.  Even if a member of the class of closest heirs is left out of the Will or explicitly disinherited, NY law still requires that such person receive a copy of the Will and the opportunity to contest it by simply appearing in Court in person or by written notice.  
  3. The deceased individual owned real estate in multiple states.  The Court in one state does not have jurisdiction over property in another state, so the executor must commence separate probate proceedings in each state where the decedent owned property. 
  4. The deceased person was a small business owner and a delay in operations would be detrimental to the business.  As noted above, the probate process can be lengthy, and the named Executor may not have authority to continue management and operation of the business until the Surrogate’s Court issues the order officially appointing the Executor.

Instead of subjecting your executor and beneficiaries to a potentially drawn out, stressful, and expensive probate proceeding, there are certain planning opportunities you can take advantage of to likely avoid the necessity of probate when you pass away.  One easy way to avoid probate for financial accounts is to name beneficiaries on each account or make the account payable on death to your intended beneficiaries.  This can be done by simply contacting the financial institution and following their procedure to designate beneficiaries.  

Another way to avoid probate is to create and fund a living trust.  A living trust, also known as an “inter vivos” trust, is a legal entity that you create by written document while you are alive.  The trust only controls assets which you transfer ownership of to the trust, commonly referred to as “funding” the trust.  There are different kinds of trusts depending on your goals, but one common benefit of all living trusts is that the assets owned by the trust do not need to go through the probate process when you die.  The individual(s) or entity that you designate as trustee has the automatic and immediate authority to carry out the instructions set forth in the trust document upon your death.  This makes a trust much more difficult to contest than a Will because the trustee is not required to notify all members of the class of closest living heirs before making distributions to the beneficiaries. 

An advantage of using a trust to avoid probate for financial accounts rather than naming beneficiaries on each account is that in a trust you can include language to control the distribution of assets beyond death.  For example, you can restrict a beneficiary’s control of his or her inheritance until he or she reaches a certain age specified in the trust.  This feature may appeal to small business owners as a way to maintain a degree of control over what happens to the business in the event of death.  Trusts are also one of the only ways to avoid probate for real estate other than adding your intended beneficiaries as joint owners on the deed for the property.  

Every person’s situation is unique.  Be prudent and meet with an experienced estate planning attorney to determine the type of planning that is best suited for you.  Your family and friends will thank you for it. 

Phillip Vacchio, Esq. is a partner at the Shivers Law Group and of Counsel to Ianniello Anderson, P.C. www.ialawny.com

How to Prepare Your Small Business for the Metaverse and Web 3

The Metaverse is emerging. 

It’s a new, hybrid world that will be built on the existing infrastructure of the internet but will be much more immersive, interactive, and social than what customers are used to today. As identified by Chad Beatty in the Saratoga Business Report Q1, definitions of Web 3 vary, but feature core aspects like artificial intelligence, decentralization, and mixed reality (a combination of augmented and virtual reality). As we move further into the Metaverse and Web 3, small businesses can prepare for the unfolding digital transformation through strategic initiatives like digitization, asset management, and automation. 

Digitization

When embarking on a digitization initiative, consider three main factors: what assets to digitize, how to digitize them, and where to store them. A digital asset can be anything from a three-dimensional model or environment to an audio file or document. You should ask yourself: Does this asset have a legacy or potential future value for my company? While this can be tricky to sort out, your decisions can, and often should, be informed by business strategy, direct customer feedback, or market response. It’s also vital to consider the importance of digitizing assets from a compliance and regulatory standpoint for business records and certain assets. Digitized and born-digital assets are fundamental content resources that power products and services for Web 3. Without digitized assets, a small business cannot optimize opportunities that save money and time while elevating customer experiences.

As digitized assets become increasingly commonplace, especially within born-digital companies, it can be easy to overlook physical assets that can be digitized for the Metaverse. Lingering analog processes and assets exist in both digital-born and not natively digital companies. Undigitized assets could include paper business records, promotional product giveaways, signage, trade show booth exhibits, and products. Professional services may also unduly rely on physical processes and travel, which can lead to higher costs, delays, and inefficiencies. 

Small business owners face many demands of managing a company with a small, dedicated team of colleagues and family or just “me, myself, and I.” It can be difficult to find time and resources to implement new processes without an immediate perceivable return on investment. But indefinitely delaying digitization or abandoning assets undermines a company’s ability to adapt in the future. Ignoring digitization leaves companies open to risks posed by natural events, public health, safety, theft, and deterioration over time. The digitization process comes with its risks and challenges, but the benefits of organizational resiliency and future readiness often outweigh the costs. 

Asset Management

As digital transformation advances and more businesses are conducted in Metaverse environments, having a well-managed system of digital assets will become increasingly crucial. Digital assets, also known as digital twins, represent what might also be physical products that customers can interact with and deploy in online environments. This can include assets like a 3D rending of a product that a customer can view in virtual reality and then buy. 

It’s essential to know what assets are available for what purpose and how a particular digital asset type may aid or limit your business and customers. Metaverse business readiness includes a centralized digital and physical asset management strategy. This empowers your company to effectively distribute, sell, and track products on the blockchain. In addition to having an asset management system, a company may also need the legal and technical personnel to create, implement, and manage necessary policies and procedures for good practice governance and security.

Much of Web 3 focuses on the decentralization of assets on the customer side. Small business owners will have to support the underlying technologies of the Metaverse, like digital currencies and wallets, so that transactions are completed securely and successfully. While a company may choose to sell some products and services on the blockchain, licensing and other forms of agreement will continue to be fundamental in leveraging assets. 

To set up your business for success in the Metaverse, your company needs to be positioned to develop, make, and sell digital goods to customers. This may require you to retrain existing staff, learn new skills, hire contractors, and purchase new software and hardware. These elements contribute to a steady product pipeline that’s ready to meet customer demand. The future of Web 3 relies on customer confidence and trust. Satisfied customers are inspired to come back and participate in these new economies. Asset management sets up a company to satisfy its customers.

Automation

Like assets, work processes can also be digitized and then shifted to function automatically. Leveraging automation and AI are other key elements in preparing for the Metaverse. Utilizing automation creates spaces where customers can be responded to swiftly and frees up team members to work on other tasks. Many business processes are still done manually despite the opportunities to automate them. Automation opportunities for Web 3 include chatbots, generative media, and smart contracts.

Chatbots, hosted in a third-party or self-hosted platform, are tools for customer or community management. Chatbots can be truly available to you customer 24/7 and used to answer FAQS, gather necessary information for support teams, and provide just-in-time and scheduled notifications about product releases. 

Generative media is content created by artificial intelligence algorithms within the parameters defined by a programmer. These algorithms can be tuned to aid your creative team by generating content that is diverse, attractive to your customers, and can require minimal editing or revision. This can save time and money by having the first, if not final, draft of such assets be AI-generated rather than by hand. 

Smart contracts are agreements exchanged and transacted between parties through code, which can be done on the blockchain. These enable a smooth and transparent record of exchange and rights. Early adoption and investment in digital transformation and legal policy is the best way for a small business to utilize these technologies.

The rapid innovation of digital technologies will increase because of automation. It’s vital to stay tuned into how new economic and technological environments, like Web 3 and the Metaverse, can impact a company’s competitive advantage and place in the market. When prudently applied, automation can help small businesses better leverage their products and services. But it takes an investment to be successful. It would be a mistake for small businesses to ignore automation as a dynamic and powerful force. When coupled with digitization, asset management, and other strategic priorities, automation will have important implications for a company’s future. The future of your company’s business operations, products, and services should be powered by a combination of humans and machines.

How To Prepare

The Metaverse is emerging. This immersive, hybrid world is connecting us in new ways. In the Metaverse, people will interact with one another and digital objects as part of their daily lives for business, connection, and entertainment.

If your small business is not prepared for the Metaverse, you risk being left behind. But don’t worry; help is available. Take action. 

Remember to be ready for the Metaverse:

  • Digitize your assets and operations
  • Manage your library of digital and physical assets
  • Automate your workflows and asset distribution

Seek out expert advice from strategic advisors and consultants who are immersed in these issues and technologies now. Be prepared to protect the interests of your business, assets, and people.

The Metaverse is emerging. Prepare your small business now! 

Building Tomorrow’s Workforce: Welcome to Tec-Smart

The technology corridor running straight through Saratoga County has grown steadily for two decades, stretching from its Capital Region/Hudson Valley birthplace to New York State’s northern and southern borders.

Tech Valley’s success can be attributed to many sources, but none so much as the halls of higher education institutions, such as Hudson Valley Community College, which operates the TEC-SMART facility in Malta, New York. TEC-SMART is home to the Clean Technologies Early College High School, which is one of New York State’s Pathways in Technology (NYS P-TECH) programs sponsored by the college and Ballston Spa Central School District.

The six-year program prepares students for STEM careers through its partnerships between Ballston Spa high school, Hudson Valley Community College, and local industries such as GlobalFoundries.

Eligible students begin in the ninth grade and can earn both a high school diploma and an Associate of Applied Science degree in a STEM field. The program has been very successful and educates students from 19 school districts throughout the region.

Adrienne Snow, Associate Principal of Early College High School Programs with Ballston Spa Central School District, heads the P-TECH program at TEC-SMART. Having been an assistant principal at a traditional high school, she understands the needs of students today and the pressure they feel to meet the frequently changing needs of tomorrow’s workforce.

“I came to the TEC-SMART campus in 2015,” Snow says. “I enjoy being able to interact with students who come here from widely diverse backgrounds all over the state. Here, we provide state-of-the-art classrooms and laboratories. We connect them to real-life work situations and feed their natural curiosity while teaching them the skills they need for their futures.”

Deborah Shoemaker is the Associate Dean of Community & Educational Partnerships for Hudson Valley Community College. She works with Snow to get students registered, troubleshoots any issues that may arise during the school year, and coordinates with Snow on any new pathways that are added to the programs.

“These high school students must manage their secondary classwork while simultaneously stepping into the college experience,” Shoemaker says. “It is a challenging program.  I support Adrienne and the students to make sure that they have every opportunity to succeed from day one. I have seen amazing work from the P-TECH students at TEC-SMART. It’s remarkable to see these 17- and 18-year-old students making their end-of-year presentations with a level of polish and professionalism that many adults struggle to achieve.”

“Collaboration is key,” adds Snow. “Our partnership with Hudson Valley Community College and local businesses helps us better build our students’ skills and knowledge base. When you think about a traditional college with big lecture halls, I don’t think you would see as close a relationship between professors and students as you see here. We’ve had consistency in our professors since I’ve been here, which promotes a safe environment for students to stretch and grow.”

In addition to Hudson Valley Community College, the program partners with the Saratoga County Chamber of Commerce, which helps with funding, events, and mentorship experiences, as well as workplace tours. GlobalFoundries sets up job shadow experiences for high school juniors through the program, as well as paid summer internships for seniors.

“Businesses provide us with feedback on what they are looking for in terms of future employees,” Snow says. “We use that information to prepare our students for the skills they need. Recently, we had partners from solar industries listening to our students pitch their solar-ideas projects. They received real-world advice from industry experts. This is how a student transforms into a professional, by learning they can’t just throw an idea out and think it will happen. They are learning how to research their ideas and how to do the legwork that will make them successful in their fields.”

Shoemaker adds, “Part of our mission here at HVCC is to make sure we are in touch with workforce needs, and we do that through business partnerships. Many of our graduates from the P-TECH program have job offers before they graduate. We are always looking for mentors for our students and businesses to give feedback on projects. Fostering those relationships is key.”

Companies that make Tech Valley their home know they can count on continuing access to some of the smartest minds in the country to join their teams, well-versed in science, technology, engineering, and mathematics, right here in Tech Valley. For more information about P-TECH at TEC-SMART, visit www.hvcc.edu/tecsmart and www.bscsd.org/Page/11993.

Hybrid Work: The New Norm?

Many SMBs (small & mid-sized businesses), and local employers, are looking to the big multi-national corporations to answer the question – “is hybrid work the new normal?”

We regularly see articles pointing toward the evolving decisions Microsoft, Amazon, Apple, Google or Tesla are taking. Perhaps they are calling their employees back to the office, maybe they have gone fully remote, or perhaps they have seemingly split things down the middle with a hybrid approach.  Either way, it may be misguided to take your SMB/local business direction from the popular tech giants.

Let’s consider the decision instead from the perspective of your team/employees and the scope, costs and risks of all three approaches.

Your Team (Employees)

In 2019 the lion’s share of local businesses believed their teams needed to be in the office and most of their teammates/employees likely agreed.  However, after the last two years of trial, error, observation and learning, many employees, most notably knowledge workers, have come to a new decision. Love it or hate it, many knowledge workers now require the flexibility of working from home.

As we look at both retention of great talent, and the attraction of new talent, one thing is crystal clear – a flexible work environment is nearly a requirement to attract and retain top talent.

This newly felt requirement is driven by a number of “at home” considerations such as individual productivity, rising gas prices associated with the ‘ol commute, and child care or home school concerns. These concerns seem to have been highlighted by every business magazine for the past nearly two years. 

A driving factor often not spoken about is the big multi-national organizations are now more virtual than ever and attracting small town, local business, top talent. They are allowing your, now former, top employee to work from the comfort of home while commanding a salary and benefits historically only available in big city, big corporations, all while the pool of available employees in most sectors has shrunk creating a classic supply v. demand problem to boot (another article, for another day).

It’s now 100% critical for the regional SMB to consider the risk of not embracing a flexible work environment and the cost to replace employees lost to new, virtual, “big business” opportunity if slow to respond!

Your Business Structure & Systems

No sooner do we acknowledge the employee risk, and make the decision to pivot our regional SMB to a more flexible virtual environment, we are quickly faced with a very contemporary second order problem.

Business structure and systems, and I don’t mean IT structure & systems, that’s an entirely different article as well.  I’m referring to the people structure and systems that allow both the virtual, and on-site teams, to have an undeniably clear view of “what success looks like” and access to the tools required to succeed? Following is a partial list of both.

What success looks like in a hybrid environment:

  • Ability to build competence in role(s) virtually and in-house
  • Clear Functional Accountabilities for each role in the business
  • Clear Behavioral Accountabilities for each role in the business
  • Key Process Indicators (KPIs) or an alternative accountability system
  • A system to maintain, and further, company culture
  • Non-virtual team members incentivized to ensure success of the hybrid environment

Tools required to succeed in a hybrid environment:

  • A conscious Organization (people) Design
  • Electronic onboarding of virtual workforce
  • Boundaries of virtual workforce & work environment clearly identified and managed
  • Budget allocation for virtual workforce needs (technical & social)
  • Complaint decision-making, consistency and documentation of virtual role go/no go
  • Leadership & business system(s)
  • Leadership coaching/mentoring and/or training

Your Challenges (risks)

Pivoting to a virtual or hybrid work environment comes with a host of challenges or problems, the first of which is usually the emotional decision to make the switch. The second is most often the IT considerations to make it thrive. The third is most commonly, and I’m not advocating it should be, changes in policy to combat new employee “problems” popping up.

But the fourth challenge takes a little time to manifest! For those entering their 18-24 month timeline in a new hybrid or virtual environment, you are likely beginning to see weaknesses in both people & process leadership!  A pivot to virtual is one of the fastest ways to shine a light on historically mediocre leadership, and culture, hidden by a co-located team.  One more pro-tip: mediocre leadership equals lower then optimal productivity, which in turn equals higher operating expense and lower margins.

This 4th challenge may become visible in a number of ways not limited to: a frustrated employee base, frustrated leaders, a change in how it feels to be at work, resignations/turnover, increased errors, late delivery, increasingly dissatisfied internal and external customers and even the feeling of “always being stuck in a meeting.”

Your Success

Your success navigating this new playing field is largely based on your businesses systems and methods to lead successfully through reasonably complex change!  If your business has not been faced with this level of “complex” change prior now might be the time to ask for help.

If your business has been faced with complex change prior and has not navigated it well, this is most commonly due to your leaderships strength being based in operating, not changing, your business. This may also be a good time to ask for help while keeping your leaders focused on the day-to-day “normal” challenges of winning in your marketplace.

For the last nearly 10-years HR Resolved, Inc. has been helping lead business just like yours through complex change with its remarkable ability to tailor decades of past startup and Fortune 200 successes into happier, more aligned employees, performing where and how they are needed, driving profit into your business! Visit www.HRresolved.com.