fbpx
Skip to main content

Strategies for Enhanced Efficiency & Consistent Revenue Generation

In today’s dynamic business landscape, staying ahead requires more than traditional sales approaches. To achieve sustainable success, businesses must adopt strategies that enhance efficiency and ensure consistent revenue generation.

From sales productivity to customer relationship management, let’s explore the three key aspects contributing to a thriving and revenue-focused sales organization.

SALES PRODUCTIVITY: A Foundation for Success

Leveraging Your Sales Processes

Our annual State of Sales data reveals that an overwhelming 74% of small to mid-size businesses do not have a documented sales process. Yet, an efficient process the whole team understands forms the backbone of a successful sales organization. Explore how streamlining workflows and eliminating bottlenecks can lead to a more agile and responsive sales team.

The best sales process is:
• Well-defined and goal-oriented with meaningful benchmarks and milestones.
• Clearly communicated and understood by the team so it can be consistently implemented by all.
• Measurable, with outcomes being directly related to stages in the process so enhancements can be made when necessary.
• Customer-focused, the goal should be to solve a pain point or fulfill a want or need.

PERFORMANCE OPTIMIZATION: Unleashing Potential

Optimizing performance at the individual and team levels is crucial for sustained success. The following techniques will drive continuous improvement and foster a culture of excellence.

Goal Achievement: Setting and Measuring Targets

Setting clear and achievable goals is vital in motivating sales teams. When the right sales metrics are in place, everyone has a better understanding of where they are in relation to the company’s strategic goals. Additionally, applicable sales metrics should drive decisions for changes necessary to achieve short-term and long-term objectives.

Training and Development: Investing in Your Team

Further data from our State of Sales reveals that 91% of companies do not offer sales training to their teams. Yet, ongoing training not only equips employees with the latest skills and knowledge, but also fosters adaptability in the face of evolving industry trends and technologies.

CUSTOMER RELATIONSHIP MANAGEMENT: Providing Key Insights

A Customer Relationship Management (CRM) system is a multifaceted asset, offering benefits beyond managing customer relationships. In the sales realm, a well-designed CRM is pivotal for businesses to establish and monitor the journey from initial contact to conversion, and ongoing account management.

Improving Overall Performance: Efficiency, Tracking, Customer Service

Implementing a CRM allows you to create a central hub for sales efficiency by documenting interactions, events, and milestones throughout the buyer journey. This ensures sales reps can easily access prospect information, allowing them to pick up seamlessly between interactions. Moreover, the CRM contributes to overall business performance by analyzing pipelines, revenue, and sales team productivity, offering insights to optimize processes and drive revenue impact.

BONUS: Sales Automation: Productivity in the Digital Age

Automation has become a cornerstone of modern sales strategies. Don’t forget to explore how leveraging technology can streamline repetitive tasks, provide guidance on strategic activities, and be used as a brainstorming tool for client communication. Harness the power of AI to pinpoint the metrics that will provide the most insight into your sales organization.

THE BOTTOM LINE:

Putting these sales strategies into action is crucial for improving efficiency and securing consistent revenue generation. While these three strategies offer valuable insights, a comprehensive approach that encompasses every facet of the sales process is where success lies.

As a seasoned Sales Leader, I specialize in this holistic approach by implementing Sales Xceleration’s Certified Sales Operating Management SystemTM to guide you in formulating the core elements needed for sustained sales success. Contact me today to get started.

Cornell’s Used Auto Parts: 2nd Annual Car Show

Cornell’s Used Auto Parts is happy to announce they will be hosting their second annual car show. After an extremely successful show last year, Cornell’s is once again welcoming the public to come out and enjoy a fun car-filled day. The event will take place on Saturday, May 4th from 10:00 AM to 2:00 PM right at Cornell’s Used Auto Parts (located at 62 S Greenfield Road, Greenfield Center, NY 12833). All makes and models are welcome to participate and people can expect food, yard tours, trophies, and most importantly, lots of cars!

Cornell’s Used Auto Parts is dedicated to providing customers with high quality parts, for a fraction of the cost compared to a dealership. Family-owned and operated, the business was first established in 1972 by Duane Cornell. Today, the business is run by Duane’s son Casey, who took over after his father’s death.

With over one million parts available for next day delivery, Cornell’s is committed to providing their customers the best possible service. All of their parts come with a standard six month warranty and there are many different extended warranties available for purchase.

The car show is returning after an unexpected popularity among the public. Originally Cornell’s General Manager, Mike Colvett, had the idea expecting that it would be a fun cookout event for the employees. However, to their surprise, hundreds of people showed up to enjoy the car show and spend time with those in their community who shared a similar interest.

This year, the car show is expected to once again bring the community together to admire and appreciate many different kinds of cars.

Additionally, people will have the opportunity to take a tour of Cornell’s lot and see what goes into running their business. All of the funds received during the event will be donated to the Double H Ranch, which provides specialized programs and year-round support for children and their families dealing with life-threatening illnesses.

Join Cornell’s and the community to support a great cause on Saturday, May 4th at 10:00 AM at Cornell’s Used Auto Parts. Whether you consider yourself an expert on all things car related, or have never been to a car show before, come out and enjoy a fun day at Cornell’s Used Auto Parts.

For more information about Cornell’s Used Auto Parts, please visit cornellsusedautoparts.com

Speed Up Your Long Sales Cycle with These 3 Strategies

Managing long sales cycles is one of the problems we hear about the most as marketers.

Specifically at SIX, where we work with many B2B clients who have very technical products or services. New clients often come to us frustrated by how slow their sales process is.

But the sales cycle isn’t a marketing problem, right? Traditionally speaking, no it’s not. But any marketing professional could probably tell you about a time they ran an objectively great campaign that generated leads, but no sales. And that’s frustrating for everyone involved.

It’s one of the reasons we decided, a long time ago, to expand our own services to include not only marketing, but also sales and technology consulting. We’ve found that working with our clients to improve sales cycles helps them see more success in their marketing.

1: Streamline Your Sales with the Right Technology.

There are many elements of the sales cycle that you can’t control. Maybe the leads at your target companies must go through a lengthy buying process with multiple decision-makers and compliance. Perhaps you manufacture parts that must be included in design specifications long before your customer is ready to place an order. Or maybe your customers are just incredibly indecisive… This might just be the way it is in your industry. And other than changing your industry (usually not a realistic option), there isn’t much you can do about it.

But what you can change is your approach to outreach. Using the right technology to identify, communicate with, and keep track of leads can streamline your side of the sales process and shave off valuable time. You can make your outreach more effective by using intent data to generate more refined prospect lists. This will allow your team to focus on communicating with prospects who not only meet your ideal customer profile (ICP), but are also most likely to buy.

Technology can also help you automate outreach and follow-up, document and keep track of all leads and communication, and nurture any leads stuck in the pipeline. By cleaning up your processes with technology, you can speed up your side of the sales cycle to help compensate for time-consuming processes on the prospect’s side.

2: Support your Prospect’s Decision-Making Process.

While you can’t directly control how long your prospects take to complete their buying process, you can help speed up their buying process by ensuring they have all the information necessary to make a decision.

Understanding your customers and how they make buying decisions is important. Analyzing ICPs and personae helps us understand: your audience, how they conduct research, what sources of information they trust the most, what kind of information they need to make a decision, and more. A detail-oriented person will need more in-depth content, while fast-paced decision makers might want high-level information that’s clear and concise.

It depends on your target companies, but you may need to sell a buying committee on your products or services. Buying committees involve multiple stakeholders who might have very different personalities and priorities. For example, if your buyer personae include both engineers and supply chain managers, it’s important to realize that it might take different strategies to reach them. Engineers tend to be highly skeptical buyers and need detailed information and specifications to make an informed decision. Supply chain managers will likely be less concerned with the specs, and more concerned with your ability to deliver products on time and on budget. It’s essential to have marketing materials that speak to each buyer’s needs.

What kinds of educational content you need will vary greatly depending on your product or service, industry, and buyers. Some examples include: service/product pages, spec sheets, helpful blogs, newsletters, informational guides, infographics, videos, FAQs, case studies, and testimonials. Content takes some time and effort to build out, but eventually you’ll have a strong foundation of content to support your sales team.

3: Scale Up and Refine Your Lead Generation.

Once you have better processes in place, you can increase the volume of leads in your funnel and scale up your outreach. Streamlining your sales process and marketing content will allow you to communicate with and market to more leads at a time.

The best way to generate leads depends on your industry and where your target audience is best reached. You’ll need to determine which channels (email, display ads, social media, etc.) are the most effective.

Account-based marketing (ABM) can be the best approach for companies with long sales cycles. ABM combines highly targeted and personalized outreach with advertising and other marketing support. Using the right technology, you’ll identify specific, high-value accounts that meet your ICP and send messaging to the right contacts at those companies, with content tailored directly to their needs. In addition to direct outreach, you’ll also serve highly relevant ads to your prospects and provide them with personalized educational supporting content. This lead-generation approach focuses on spending your time and effort in the most effective way possible. It helps shorten your sales cycle by ensuring that the leads entering your sales pipeline are high quality and likely to convert into long-term customers.

Speed Up Your Sales Process.

Long sales cycles are frustrating, and in many industries, they’re unavoidable. But streamlining processes, creating educational content, and refining your lead generation can make a crucial difference in your sales cycle.

If you’d like to learn more about how to speed up your sales cycle, visit our website at SIX.marketing to schedule some time to discuss your company’s unique needs with our VP of Business Development, Leah Parillo, or email leah@six.marketing directly.

ARCC Celebrates Robert Nemer as 35th Annual Juckett Award Honoree

On Friday, March 8th, 2024, The Adirondack Regional Chamber of Commerce (ARCC) presented the annual J. Walter Juckett Community Service Award to Robert Nemer.

Originally created in 1988, the award honors someone who “demonstrates a fierce commitment and hands on dedication to the betterment of our community,” explained Amanda Blanton, ARCC Vice President, Marketing and Communications. J. Walter Juckett himself was an inspiring individual who participated in a variety of civic, charitable, religious, political, business, and educational activities, and received many honors for his work.

This year, the event was hosted at the Sagamore Resort, where guests enjoyed dinner, live music, and of course recognized Nemer’s accomplishments and service to the community.

Nemer moved to Upstate New York from Philadelphia – where he was an elementary school teacher – in 1970, to help his father run his Volkswagen dealership in Albany. He partnered with his brother Peter to establish the Nemer Motor Group in 1971, which currently includes four dealerships.

Through his business, he has made several contributions to Glens Falls Hospital, Saratoga Hospital, St. Peter’s Hospital, and the Hudson Headquarters Health Network. He and his wife, Francine, have also donated their own money and time to these health centers.

Nemer is also a founding member of the Adirondack Civic Center Coalition, Inc. that was responsible for the acquisition of the Cool Insuring Arena, then known as the Glens Falls Civic Center: “He played a pivotal role in not only saving the arena, but also saving the hockey team multiple times,” said Blanton.

Additionally, partnering with The Post Star and the Tri-County United Way, Nemer started the Kids with Packs Program. Every year, he collects hundreds of backpacks that get filled with school supplies. The backpacks are then donated to children in need throughout 14 schools in Warren, Washington, Saratoga, and other counties.

Nemer also serves as a board member for the Hudson Headwaters Health Network, and the SUNY Adirondack Foundation. He is an active member of the Lake George Association, serving on the Council of Business Advisors.

Furthermore, he is a founding member of LG30, which is a select group of donors that are committed to the LGA mission of protecting and safeguarding Lake George. Nemer also frequently invests in the LGA’s Science-to-Solutions programs.

All of the above achievements, and many more, made Nemer the obvious recipient for the 35th J. Walter Juckett award. The ceremony began with an introduction from ARCC Board Chair Marc Yrsha, Senior Executive Vice President, Chief Banking Officer of Glens Falls National Bank and Trust Company. ARCC President and CEO Tricia Rogers then said a few words about Nemer and introduced the following: U.S. Senator Dan Stec, N.Y.S. Assemblywoman Carrie Woerner, N.Y.S. Assemblyman Matthew Simpson, and constituent liaison for Congresswoman Elise Stefanik, Josh Williams. Each person talked about Nemer’s accomplishments and presented their proclamations to him.

The ceremony concluded with Nemer’s friend James Towne, who gave a speech reminiscing on his friendship with Nemer and personally presented the award to him. Following the ceremony was a night of celebration for all Nemer has accomplished: “Our community really came together to support a wonderful man. The energy in the room was like no other. A huge thank you to the Sagamore Resort, our sponsors, Mr. Nemer, and our community for a truly special night,” said Rogers.

Buying Local – S2E6: Design & Development, Hand in Hand

Buying Local Glens Falls

S2E6: Design & Development, Hand in Hand


Welcome to Buying Local!

Saratoga, Warren, and Washington County have no shortage of fantastic goods and services to offer! In this podcast, our host Mike Nelson will clue you in on the amazing gems hidden in your very own community!


Design & Development, Hand in Hand

Season 2, Episode 6

In this episode, our host Mike Nelson interviews Geff Redick, owner of Redbud Development! Redbud’s specialty is improving your living space – not just “adding a pool”, but considering every factor of how you live in and use the space! For any project big or small, Redbud’s thoughtful building acumen impresses every time!

00:51 – Do Not Disturb

02:29 – An Introduction to Redbud: Designers AND Builders!

03:30 – Walk With Me: Thoughtful Development

05:58 – Redbud Blooms: An Origin Story

08:23 – A Truly Unique Project

11:19 – The Biggest Challenge: Starting Up!

12:32 – Economic Hopscotch

15:03 – What’s Next?

17:18 – Creating the Right Environment from the Start

19:59 – How to Get in Touch

20:54 – Closing Remarks


PRODUCTION NOTE: The opinions reflected in this podcast are not indicative of the views of Saratoga Business Report, SaratogaBride.com LLC, Saratoga TODAY, Glens Falls TODAY Business Report, or Five Towers Media.


Details

  • Host

    Michael Nelson

  • Guest

    Geff Redick

  • Runtime

    22 min

  • Air Date

    March 25th, 2024


Subscribe

Continue reading

Blue Collar StartUp – Episode 51: A Family Foundation, Built Right

In this episode, our hosts Mike Nelson and Derek Foster interview Paul Lachar, owner and mason at Top Course Masonry!

The whole family’s in on this foundational construction dream… But there’s no dysfunction here. Paul and his crew have served the region with pride for over 20 years, and there’s no end in sight! Listen to this episode HERE to hear about his experience, how he keeps the family in harmony, how he got back to school after an injury, and more!

Buying Local S2E5: Unraveling Financial Mysteries

Buying Local Glens Falls

S2E5: Unraveling Financial Mysteries


Welcome to Buying Local!

Saratoga, Warren, and Washington County have no shortage of fantastic goods and services to offer! In this podcast, our host Mike Nelson will clue you in on the amazing gems hidden in your very own community!


Unraveling Financial Mysteries

Season 2, Episode 5

In this episode, our host Mike Nelson interviews Charles Amodio, a main partner and forensic accountant at FAZ Forensics!
Forensic accounting is a little-known but invaluable resource to businesses of all kinds, and FAZ is the premier provider of it in the region! Whether you need a business valuation, financial investigation, or even litigation support, when answers matter, FAZ delivers!

00:21 – Ad: Call Cerrone Plumbing,
Heating & Air Conditioning Today!
00:44 – Introduction: Charlie’s Views
01:59 – What is FAZ Forensics?
03:47 – The Attorney Middleman
05:28 – Finding Forensics
06:34 – Discovering New Things
07:58 – Identifying Value
09:42 – Unique Customers, Unique Needs
13:31 – A Day in the Life of a Forensic Accountant
15:07 – A Team… Of Individuals
17:26 – Meeting Point: Connecting Chapters Together
21:32 – Both Educational AND Social Value
22:08 – AI Panel, Coming Up!
23:10 – Going Beyond Tradition
24:53 – How to Get in Touch
25:19 – Closing Remarks
25:58 – Ad: Call Performance Industrial Today!


PRODUCTION NOTE: The opinions reflected in this podcast are not indicative of the views of Saratoga Business Report, SaratogaBride.com LLC, Saratoga TODAY, Glens Falls TODAY Business Report, or Five Towers Media.


Details

  • Host

    Michael Nelson

  • Guest

    Charles Amodio

  • Runtime

    27 min, 8 sec

  • Air Date

    March 18th, 2024


Subscribe

Continue reading

Buying Local S2E4: March to Victory – The Men Behind the Melee

Buying Local Glens Falls

S2E4: March to Victory – The Men Behind the Melee


Welcome to Buying Local!

Saratoga, Warren, and Washington County have no shortage of fantastic goods and services to offer! In this podcast, our host Mike Nelson will clue you in on the amazing gems hidden in your very own community!


March to Victory – The Men Behind the Melee

Season 2, Episode 4

In this episode, our host Mike Nelson interviews Don Walton and Jay Ingleston – former fighters turned promoters at DonnyBrooke Fight Promotions!

On March 30th, Vermont-based Donnybrooke is bringing a premier MMA event to New York state for the first time – Adina Hornstra vs. LG Pannell and Carmen Corchado vs. Oriana Bracho at the March to Victory! How did they go about putting together this action-packed event? What were their motivations behind the matchups? What brings them to New York this time around? You’ll have to listen to this episode to find out!

00:21 – Ad: Call RASP Inc. Today!

01:01 – Introductions

01:43 – DonnyBrooke: Origins

03:48 – Vermont-Grown, New York-Raised

06:34 – Two Sides of the Same Coin

08:15 – The Solider’s Son

09:21 – A Brief History of Jay Ingleston: Live from the Beattydome

12:35 – Training Montage

13:51 – A Beatty Beatdown

14:55 – A Roughhouse Renaissance

16:06 – Booking a Massive Event

18:13 – A Fair Fight… More Fun to Watch, AND Helps Fighters Grow

22:25 – Lose at the Bottom… So You Can Win at the Top

25:19 – Close Match is Best Match

28:53 – The Martial Arts Community: Keeping the Fighting in the Ring

32:23 – Daddy’s Pro Fighter

34:31 – The Ingleston Touch

36:00 – Pushing It to the Limit: The Early 2000s Fight Scene

39:57 – The Best Rush There Is

40:56 – More Upcoming Events

41:59 – New York Mucks Things Up (Again)

44:28 – Bare Knuckle Boxing with Matt

46:20 – A Remote-Controlled Fighter… Takes It!

47:48 – How to Get in Touch: Shoutout to the Sponsors!

49:24 – Closing Remarks


PRODUCTION NOTE: The opinions reflected in this podcast are not indicative of the views of Saratoga Business Report, SaratogaBride.com LLC, Saratoga TODAY, Glens Falls TODAY Business Report, or Five Towers Media.


Details

  • Host

    Michael Nelson

  • Guests

    Don Walton & Jay Ingleston

  • Runtime

    50 min, 34 sec

  • Air Date

    March 8th, 2024


Subscribe

Continue reading

New York State – Pass-Through Entity Tax: Election Due 03/15/24

It has been a few years now, April 2021, since New York State introduced the Pass Through Entity Tax (PTET) election option for small business owners. This was an innovative tax regime, and it continues to provide a great tax benefit for many individuals who are owners in pass through entities.

PTET offers a unique opportunity for pass-through entities to mitigate the impact of the federal SALT (State and Local Tax) deduction cap. Understanding the intricacies of PTET is crucial for business owners looking to maximize tax efficiency and compliance.

This article provides an overview of PTET, its purpose, implications, and key considerations for businesses operating in New York State.

The objective of PTET is to help mitigate the impact of the federal SALT deduction cap, which limits the amount of state and local taxes that individuals can deduct on their federal tax returns. PTET allows qualifying pass-through entities (S Corporations and Partnerships with at least one owner subject to NYS tax) to pay the state taxes at the entity level. This decreases the taxable income flowing to the individual, essentially giving them a deduction for state taxes that they would most likely not get due to the SALT deduction cap.

As a simplified example, an entity with $300,000 in NYS taxable PTET income would pay $20,550 in NYS PTET. This would reduce the income from the business being reported by the owners from $300,000 to $279,450. This saves the owners anywhere from approximately $4,000 to $7,000 in taxes, depending on their tax brackets. This tax savings most likely would be lost due to the SALT limitation if the full $300,000 in income flowed through to the owners. The $20,550 in taxes paid by the entity, then flow through as a credit on the owners New York State tax return so that there is no double taxation, and the savings from the deduction are true tax savings.

To qualify for PTET, a pass-through entity must be subject to New York State’s income tax, and have at least one individual owner or member subject to New York State personal income tax. The entity must elect into PTET each year by March 15, for that tax year. This election is done on the New York State Department of Taxation and Finance website at, www.tax.ny.gov/bus/ptet/.

PTET is calculated based on the entity’s New York source income and is paid at a rate ranging from 6.85% to 10.9%, depending on the entity’s taxable income. However, there are certain deductions and adjustments available to reduce the tax liability. For instance, eligible entities can deduct taxes paid to other states, as well as certain business expenses and credits, when calculating their PTE tax liability.

The SALT deduction cap is set to expire in 2025 if nothing changes… At that point, it will be questionable whether the PTET election will yield a benefit to business owners, it will depend on the Standard Deduction amounts and Alternative Minimum Tax.

Therefore, it could still be used as a tax savings strategy and will need to be looked at on an annual basis. Pass-through entities electing PTET must comply with all applicable reporting requirements, and deadlines set forth by the New York State Department of Taxation and Finance. Maintaining accurate records and fulfilling tax obligations in a timely manner is essential to avoid penalties or audits. The mechanics of, not only calculating, but reporting NYS addbacks and credits correctly will require the guidance of a qualified tax professional.

There can be administrative costs to this and so owners should review those administrative costs versus the benefit. PTET paid by the entity also creates implications for cash flow for the entity, as well as implications for allocations between partners and S Corporation shareholders. All of these items should be discussed with your tax professional.

In conclusion, if this is something you think you could benefit from, make sure you talk to your tax preparer soon. To benefit from this for the 2024 tax year you will need to make the election by March 15, 2024. This is an annual election therefore, each year you can determine if you want to make the election. Once you do make this election the entity is required to make quarterly estimates.

Core Values Keep the Right People from Walking Out

You do not want your best people walking out on you.

That is true of any business at any time – but it is especially true in today’s labor market. You don’t want your good people resigning because it might be extremely hard to replace them. If you are in the unfortunate position of losing some of your best employees, it may be worthwhile to take a look at how well you as a company are living out your core values in two key areas: hiring, and providing feedback.

First, hiring.

Qualified candidates are scarce right now for many positions. When you have an opening, you might get panicked or impatient as weeks pass without finding a candidate who has the necessary skills and experience for the job and who aligns with your core values. It is easy to rationalize that “somebody is better than nobody” and hire a candidate with the right resume even though they don’t appear to conform to the company’s core values.

The outcome is usually not a happy one. The person may be hardworking and productive, but if they don’t live out your core values, they are going to butt heads with your best employees – the ones who do great work and demonstrate your core values.

This leads us to the second area: providing feedback.

If you have a new or existing employee who is not living out your company’s core values, you need to give them redirecting feedback. That is, you should clearly identify the unwelcome behavior and its ramifications, and specify what needs to change and how. Many leaders shy away from providing feedback out of fear that it will upset the person and cause them to resign, leaving a hole to be filled. However, if you don’t speak out, you are tacitly condoning the behavior and giving the lie to your core values.

Once again, this isn’t going to upset the employee who doesn’t buy in to your core values … it is going to upset your best employees who really do value your core values. Given enough friction and frustration from fellow workers who don’t live out the business’s core values and who are not being held accountable for that failure, your best employees might decide to take their talents to a company that practices what it preaches.

So, before you hire someone who does not align with your core values … before you decide to tolerate behaviors that don’t match up with your core values … ask yourself: do you really want to risk having good people walk out on you? You know you don’t want that. Stick with your core values, and your best people will stick with you.