Thinking of Catering? Think SPoT Coffee – and Thank the Staff!
In 2014, SPoT Coffee was a new addition to the restaurant scene on Glens Street in Glens Falls… Now, just under a decade later, they are a mainstay of Downtown Glens Falls! SPoT Coffee, through the leadership of District Operations Manager Bill Dingman, is always on the lookout to expand offerings and find ways to service more customers… With this in mind, SPoT has moved to provide more substantial and widespread catering options through ezCater.
EzCater was established in 2007, to connect businesses with restaurants through an online marketplace. SPoT Coffee recognized the opportunity, and Bill has been able to implement the expansion with the help of his seasoned crew. Dingman is thankful to be a part of the thriving Glens Falls community: “Honestly…We think that this cafe has really grown in terms of revenue over the last couple of years, and we are really thankful and really glad to be part of the community. We want to be the epicenter, where Glens Falls starts their day, and ends their day,” he said.
Bill knows that he owes the success of the cafe to his tenured staff, as low staff turnover is not a common trait of the cafe model: “I’m proud of our staff… They’ve done a fantastic job. We’ve added the number of staff that we are holding at any particular time because of revenue growth… We are employing more people. The demand is there, and we are really thankful,” he said.
SPoT Coffee is open “777” – from 7:00 AM to 7:00 PM, seven days a week. “We have to wake up and do it every day… Our staff has had to adjust, grow, and get stronger. They manage when there is a line out the door all day,” Bill said.
As SPoT Coffee grows and adds more dynamic offerings, catering is at the forefront of their endeavors… Joining on with ezCater has allowed SPoT Coffee to service more customers in more communities, and increases catering options for potential customers that are further away – the first catering order that SPoT filled through ezCater was for customers in Corinth, instantly proving the value of the expansion!
Catering allows SPoT Coffee to increase revenue with less impact on the staff, and with Bill Dingman, it all comes back to having a reliable staff: “There had been some concern that we wouldn’t be able to have a busy cafe and keep the product that we would need for catering… We have the tenured staff, and that has allowed us to have the information to make it work. We have folks who recognize where we are, what we are doing, and see the opportunities… That’s the benefit to having long term employees,” he said.
To order from SPoT Coffee on the ezCater.com website, the minimum order is $75.00. For more information, please visit ezcater.com, or Spotcoffee.com.